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01 // Purpose of Collection and Use of Personal Information

The company collects and uses personal information for the following purposes. The collected personal information will not be used for purposes other than those stated below, and if the purpose of use changes, prior consent will be obtained.

• Membership Management: Identity verification, membership identification, preventing fraudulent use of services
• Service Provision: Providing services, content, and personalized services
• Marketing and Advertising: Providing event and promotional information, offering participation opportunities
• Customer Support: Handling complaints, responding to inquiries

02 // Personal Information Collected

The company collects the following personal information for service use:

• Required Items: Name, email, contact number, password
• Optional Items: Date of birth, gender, address
• Automatically Collected Information: IP address, cookies, access logs, device information

03 // Personal Information Processing and Retention Period

The company processes and retains personal information within the retention and usage period prescribed by law or within the period consented by the user.

• Member Information: Deleted immediately upon membership withdrawal
• Service Usage Records: Retained for 1 year, then deleted

Retention Period as per Related Laws:

• Contract or withdrawal-related records: 5 years
• Payment and goods supply records: 5 years
• Consumer complaint or dispute resolution records: 3 years

04 // Provision of Personal Information to Third Parties

The company does not provide personal information to external parties in principle. However, there are exceptions as follows:

• When the user has given prior consent
• When there is a legal obligation to provide information
• When necessary for providing services (e.g., delivery services)

05 // Personal Information Destruction Procedure and Method

The company will promptly destroy personal information when the retention period expires, the purpose of processing is achieved, or when the information is no longer needed.

• Destruction Procedure: Destroyed according to internal policy after the retention period or purpose is fulfilled
• Destruction Method: Electronic files are deleted in a way that makes recovery impossible; paper documents are shredded or incinerated

06 // Measures to Ensure the Security of Personal Information

The company takes the following measures to protect personal information:

• Administrative Measures: Minimizing the number of personnel handling personal information and providing training
• Technical Measures: Restricting access to personal information, encryption, installing security programs
• Physical Measures: Controlling access to locations where personal information is stored

07 // User Rights and How to Exercise Them

Users can access, correct, delete, or request the suspension of processing their personal information at any time. Requests will be processed without delay.

• How to request: samess@samess.com
• Processing time: Within 7 days after the request

08 // Personal Information Protection Officer

The company has appointed a personal information protection officer to ensure the company's responsibility in processing personal information and handling users' complaints:

• Contact: samess@samess.com, +82-55-716-1239
• Address: 31-10 Guryong-ro, Uiryeong-eup, Uiryeong-gun, S. Korea

09 // Other

This privacy policy is effective from the enforcement date. If there are any changes due to laws, policies, or internal company guidelines, the changes will be announced through the website notice.

Effective Date: Jun 09, 2025